CUSTOMER’S
REVIEWS

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What are Our Customers Saying?

The team at Air Rescue has helped Floridians stay cool for more than 75 years. Starting with just one truck, it has been our honor to grow and serve our Tampa Bay community.

As a locally owned and operated company, we know that your referrals and feedback are crucial – so we can continue to improve and grow our business.

We have been humbled by the positive feedback from customers past and present. Know this: At Air Rescue, our goal is always your 100% satisfaction. If there is ever a problem with our service, let us know and we will make it right. From your first call to the completion of your service by our technicians, we are dedicated to your positive experience.

REVIEVEWS

Excellent
Based on 1949 reviews
Glenn with Air Rescue always does a wonderful job
Thorough job by Charles. Excellent technician.
Response from the owner:Thank you!
Technician showed up on time and ready to go. We went over the issues I was having during the extremely low temperatures in the low 20s on Saturday. Charles shared with me his testing results and also walked through a complete test of the heating as well as the cooling system to make sure everything was functioning after his work outside.
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Luis B was professional and knowledgeable of his trade. He came in, checked everything and made sure we were good!
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Good service, with knowledgeable people
Response from the owner:Thank you
He was respectful and explained everything to me.
Response from the owner:Thank you, Melba! We’re glad our technician provided respectful service and clearly explained the details of your AC system maintenance. At Air Rescue, we’re committed to professional, easy-to-understand HVAC care for every home.
James was very nice and efficient. He was informative, and I hope he will be out regular tech.
Response from the owner:Hi Patricia, thank you for taking the time to leave us a 5-star review! We're so glad to hear that Matt provided efficient and polite service. It's always a pleasure to have familiar faces in the homes we service. We strive to provide top-notch service to all of our customers, whether they're friends or family. Thank you for choosing Air Rescue for your home needs.
Richard arrived promptly. He then showed me the unit test readings and fully explained the system and how it works.
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Teshawn M was courteous and thorough. He easily identified the reversed wire and corrected the connection so "heat" mode actually heats instead cools. He also checked ducts and insulation in attic, confirming no repairs were needed. He also quoted on a part which would allow monthly "cleaning" of the drainage line since the coolant formula contains something which frequently coagulates causing drain line to clog. Only things which would have improved the experience is if wires had been properly connected during most recent maintenance service or if service fee was waived/reduced due to the issue being result of mistake by previous technician. But those aren't a reflection on Teshawn.
Response from the owner:Your satisfaction is our reward. Thank you for the 5-star review!