CUSTOMER’S
REVIEWS

What are Our Customers Saying?
The team at Air Rescue has helped Floridians stay cool for more than 75 years. Starting with just one truck, it has been our honor to grow and serve our Tampa Bay community.
As a locally owned and operated company, we know that your referrals and feedback are crucial – so we can continue to improve and grow our business.
We have been humbled by the positive feedback from customers past and present. Know this: At Air Rescue, our goal is always your 100% satisfaction. If there is ever a problem with our service, let us know and we will make it right. From your first call to the completion of your service by our technicians, we are dedicated to your positive experience.
REVIEVEWS
Bethany Green
3 hours ago
Ivan answered all my questions and was able to quickly replace the capacitor which was still under warranty with my HVAC system purchased in 2024. He also made recommendations to help extend the capacitor life going forward. I was able to get an appointment the same day I needed service and I appreciate the online portal option for easy scheduling.
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
Frank Florio
1 hour ago
Robert was excellent tech. Professional,personable and customer service was commendable. Answered all questions and gave necessary advice for further maintenance down the line. Thank you. Highly recommend Air Rescue
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Barbara Cash
58 minutes ago
The guys Ernesto and Vinny were very professional and went the extre mile. They were super good and the system they installed is excellent and working great..,.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Jerry Nemeth
1 hour ago
Showed up on time. Evaluated the system and offered some constructive advice. Overall good job.
Response from the owner:Thank you so much for the 5-star review, Jerry! We're thrilled to hear that our servicemen were able to diagnose and solve your issue quickly. At Air Rescue, we pride ourselves on our knowledgeable team and efficient service. Your satisfaction truly makes our day! Please reach out if you need anything else.
Laura Armstrong
2 hours ago
Jack was great. I feel he took his time and looked over the equipment throughly. Very polite and respectful.
Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.
Shelley Morgan
3 hours ago
Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!
Alfred Yu
24 hours ago
Hi l recently had my AC scv. Done by Mike M , he was very prompt and courteous , he explained everything , and you can tell he's very detailed oriented, very knowledgeable, He exceeded my expectations and more , thank you Mike M.and the rest at Air rescue Air conditioning.Highly Recommend..the price l payed was membership and a surge protector and the installation, and the maintenance of my HVAC. thank you.😁🙏👍
Response from the owner:Thank you, Alfred Yu. We’re delighted to hear that Mike M delivered prompt, courteous, and detailed HVAC service that exceeded your expectations. Your kind words about his knowledge and thorough explanations mean a lot to our Air Rescue team. We also appreciate you highlighting the value of your membership and for the high recommendation. We’re grateful for your trust in Air Rescue and happy to serve again in future.
Sonja Shepherd
1 day ago
My husband and I have been long time, loyal customers of Air Rescue until we were not. At one time they had a very nice loyalty program we were grandfathered into that is no longer being honored. However, our most recent disappointment with Air Rescue came when our a/c unit stopped working properly and the technician was unable to determine the source of the leak. He then casually suggested we spend $2,800.00, on a speculative repair of what he thought might be the problem with no guarantee that this would be the issue…and of course, if it were not we’d need to spend more money to find out. When my husband asked to speak to a manager, someone named Vince relayed that we could “take it or leave it” the offer of trying to find the problem at a rate of $2,800 or get a second opinion of another company rather than try and resolve our issue to a mutual satisfaction. We’re glad we took him up on the offer to seek out another a/c company because our problem was resolved for less money and our a/c is working better than ever. We will end our business agreement with Air Rescue as their services are no longer needed.
Update to Air Rescue’s response: Had you taken the time to do some research, you would have known that we did the dye test. This encounter was after your company did the dye test and still were unable to locate the leak. That’s when the speculative solution of $2800 was offered. An expensive “guess” in our opinion. And by the way, the tech offered to “charge” the unit with freon for $400 without the leak being fixed. I think you indicated that was illegal in your response. Another company, LOCATED the leak and REPLACED the part that was needed. Your response is indicative of the attitude of your company. Buyer beware.
Update to Air Rescue’s response: Had you taken the time to do some research, you would have known that we did the dye test. This encounter was after your company did the dye test and still were unable to locate the leak. That’s when the speculative solution of $2800 was offered. An expensive “guess” in our opinion. And by the way, the tech offered to “charge” the unit with freon for $400 without the leak being fixed. I think you indicated that was illegal in your response. Another company, LOCATED the leak and REPLACED the part that was needed. Your response is indicative of the attitude of your company. Buyer beware.
Response from the owner:Its unfortunate when the truth isnt relayed. The tech gave you the option to add dye to the system for $400 to determine if there was a leak. Also told you that if that test comes back with a leak then yes the lineset would have to be replaced at $2,800. It is against the law for us to add freon to a leaking system. We are glad you were able to find a company taht will, but we wont. Thank you
Daniel estrada
1 day ago
Excellent service and walk through by technician Jack with recommendations!
Response from the owner:Thank you!
Rosana Rivera
1 day ago
James K was great! Thank you!
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.

