CUSTOMER’S
REVIEWS

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What are Our Customers Saying?

The team at Air Rescue has helped Floridians stay cool for more than 75 years. Starting with just one truck, it has been our honor to grow and serve our Tampa Bay community.

As a locally owned and operated company, we know that your referrals and feedback are crucial – so we can continue to improve and grow our business.

We have been humbled by the positive feedback from customers past and present. Know this: At Air Rescue, our goal is always your 100% satisfaction. If there is ever a problem with our service, let us know and we will make it right. From your first call to the completion of your service by our technicians, we are dedicated to your positive experience.

REVIEVEWS

Excellent
4.7
Based on 1993 reviews
Janet
3 hours ago
Mary Stedman
16 hours ago
Very bad service experience. They had a great tech Dan who is gone . Ivan is absolutely useless . Stay away from this company
HSMD
16 hours ago
Terrible experience today with Service Tech Ivan . This company installed my AC system brand new 5 years ago . Subsequent services were excellent to mediocre . Ivan did not do a proper routine service today . He was rude , threatening and amazingly even badmouthed the owner for losing Gen Mgr Dan Howell with his poor salary for employees
Disgraceful
Carol Byers
2 days ago
Excellent service
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
James Daniels
2 days ago
Nice and knowledgeable
Response from the owner:Thank you for the high praise! We're glad you enjoyed our service.
Christian Bauer
3 days ago
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
Robert Long
4 days ago
Richard was very professional and very personable he nailed the problem with my A C it was a quick repair
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Maria Perez
5 days ago
Mike did a good job, he is very nice and the air is working ok now.
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Response from the owner:Thank you, Lloyd, for the 5-star rating and for choosing Air Rescue for your HVAC system maintenance. We are glad you trusted our team for your heating and cooling service needs. If there is anything more we can do to keep your system running at its best, we are always here to help.
Eric Smith
7 days ago
Technician showed up during the only time we asked them not to. High pressure, fear based sales pitch. Quoted Well north of $1k just to leak test, then quoted $5k+ if it was the coil, which “it will be, I’ve seen this a thousand times”. Then more pressure to just replace the entire 8yr old unit since “it could all break again tomorrow” and quoted $11k to replace the whole unit. Turns out the unit simply had a clogged drain line and was back working in minutes for less than $100 after we called someone else.
Response from the owner:These are literally the notes copied from the tech. He specifically told you what was wrong. It clearly says pump is backed up.He made sure everything else was working and showed you it was low and gave you both options. It literally says it in your notes on your account.
Tech-Got here condensate pump seem to see be the main issue. Drain line is backed up check refrigerant it is very low. Previous technician that was out here at the refrigerant was adequate. Pictures were in there today. The refrigerant is low. Sub cool is very low. Super heat is very high Told repair versus replace regardless of anything at the repair or place is being done plumbing needs to be moved cannot do anything until that is done.