CUSTOMER’S
REVIEWS

What are Our Customers Saying?

The team at Air Rescue has helped Floridians stay cool for more than 75 years. Starting with just one truck, it has been our honor to grow and serve our Tampa Bay community.

As a locally owned and operated company, we know that your referrals and feedback are crucial – so we can continue to improve and grow our business.

We have been humbled by the positive feedback from customers past and present. Know this: At Air Rescue, our goal is always your 100% satisfaction. If there is ever a problem with our service, let us know and we will make it right. From your first call to the completion of your service by our technicians, we are dedicated to your positive experience.

REVIEVEWS

Excellent

4.7

Based on 2005 reviews

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Alfred Yu

4 hours ago

Hi l recently had my AC scv. Done by Mike M , he was very prompt and courteous , he explained everything , and you can tell he's very detailed oriented, very knowledgeable, He exceeded my expectations and more , thank you Mike M.and the rest at Air rescue Air conditioning.Highly Recommend..the price l payed was membership and a surge protector and the installation, and the maintenance of my HVAC. thank you.😁🙏👍

Response from the owner:Thank you, Alfred Yu. We’re delighted to hear that Mike M delivered prompt, courteous, and detailed HVAC service that exceeded your expectations. Your kind words about his knowledge and thorough explanations mean a lot to our Air Rescue team. We also appreciate you highlighting the value of your membership and for the high recommendation. We’re grateful for your trust in Air Rescue and happy to serve again in future.

Sonja Shepherd

2 hours ago

My husband and I have been long time, loyal customers of Air Rescue until we were not. At one time they had a very nice loyalty program we were grandfathered into that is no longer being honored. However, our most recent disappointment with Air Rescue came when our a/c unit stopped working properly and the technician was unable to determine the source of the leak. He then casually suggested we spend $2,800.00, on a speculative repair of what he thought might be the problem with no guarantee that this would be the issue…and of course, if it were not we’d need to spend more money to find out. When my husband asked to speak to a manager, someone named Vince relayed that we could “take it or leave it” the offer of trying to find the problem at a rate of $2,800 or get a second opinion of another company rather than try and resolve our issue to a mutual satisfaction. We’re glad we took him up on the offer to seek out another a/c company because our problem was resolved for less money and our a/c is working better than ever. We will end our business agreement with Air Rescue as their services are no longer needed.

Update to Air Rescue’s response: Had you taken the time to do some research, you would have known that we did the dye test. This encounter was after your company did the dye test and still were unable to locate the leak. That’s when the speculative solution of $2800 was offered. An expensive “guess” in our opinion. And by the way, the tech offered to “charge” the unit with freon for $400 without the leak being fixed. I think you indicated that was illegal in your response. Another company, LOCATED the leak and REPLACED the part that was needed. Your response is indicative of the attitude of your company. Buyer beware.

Response from the owner:Its unfortunate when the truth isnt relayed. The tech gave you the option to add dye to the system for $400 to determine if there was a leak. Also told you that if that test comes back with a leak then yes the lineset would have to be replaced at $2,800. It is against the law for us to add freon to a leaking system. We are glad you were able to find a company taht will, but we wont. Thank you