CUSTOMER’S
REVIEWS

Group-Picture

What are Our Customers Saying?

The team at Air Rescue has helped Floridians stay cool for more than 75 years. Starting with just one truck, it has been our honor to grow and serve our Tampa Bay community.

As a locally owned and operated company, we know that your referrals and feedback are crucial – so we can continue to improve and grow our business.

We have been humbled by the positive feedback from customers past and present. Know this: At Air Rescue, our goal is always your 100% satisfaction. If there is ever a problem with our service, let us know and we will make it right. From your first call to the completion of your service by our technicians, we are dedicated to your positive experience.

REVIEVEWS

Excellent
Based on 1928 reviews
TeShawn was a delight. He was very pleasant, very thorough in the examination of my ac/heat units. His information was honest. My units are/were from 1990! It is past time for new units. He described the options and recommendations in a clear, again honest, way.
Air Rescue was highly recommended by a neighbor. My heat quit about 1pm. TeShawn was here within 2 hours.
Thank you!
Ivan was terrific
He trouble shot the issue and remedied in minutes. He then checked the systems!
Excellent service
Predatory sales tactics!

I have a service contract to have my system cleaned and filters changed. While I was out of town a service person came to conduct the cleaning. My parents were in town visiting and the service person alerted my dad to mold growing in the attic on the HVAC system and sold him a $1600 UV light oxidizer.

Immediately after hearing about this I wrote Air Rescue and requested the pictures of the mold that were shown to my dad on the service techs phone. After 2 weeks and multiple emails I have still received no evidence the mold exists. My past 3 emails requesting a manager contact me for a resolution have gone unanswered.

The company took advantage of my senior citizen father not being physically capable of climbing into the attic to look at what the service tech showed him and used his trusting nature against him to sell a system that is not needed.

I have also requested an invoice that breaks down parts vs labor for the $1600 charge and that request has also gone unanswered.

I will never use this company again.

Josh W.
Apollo Beach, FL
James was excellent. First time out to service my unit. He was a gentleman and did a great job explaining extra things I needed to know. Glad he was assigned to my home today. He is a very good tech! Thank you!
Richard was excellent. Efficient and explained the problem to me in terms I could understand
Response from the owner:Thanks for the fantastic review! We're happy to have served you well.
I have been employing this AC business for several years. They have always been there when they committed to be, are very professional, well trained and competent, and have never disappointed us. I wholeheartedly recommend these technicians for any AC job that you have, large or small. They are the best.
Response from the owner:Frank - we're thrilled to have been your AC company of choice for such a long time! The team always enjoy working with you, and hope to do so for many more years to come. Thanks so much for taking the time to leave us a review!
The technician showed up on time, got right to work, and performed all the work quickly. Services were explained and maintenance tips were provided
Response from the owner:Thank you!
Wish I never dealt with these guys didn’t fix my vents, sold me a inferior unit and every service call they try to sell me a part for my unit NOT TRUST WORTHY I hate liars
Response from the owner:We appreciate your 5-star rating! It's wonderful to know we met your expectations.