CUSTOMER’S
REVIEWS

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What are Our Customers Saying?

The team at Air Rescue has helped Floridians stay cool for more than 75 years. Starting with just one truck, it has been our honor to grow and serve our Tampa Bay community.

As a locally owned and operated company, we know that your referrals and feedback are crucial – so we can continue to improve and grow our business.

We have been humbled by the positive feedback from customers past and present. Know this: At Air Rescue, our goal is always your 100% satisfaction. If there is ever a problem with our service, let us know and we will make it right. From your first call to the completion of your service by our technicians, we are dedicated to your positive experience.

REVIEVEWS

Excellent
4.7
Based on 2033 reviews
Mark Mitchell
15 hours ago
I signed up for the maintenance program, took 2 months to get an appointment, then they called to reschedule, another 2 weeks out. Meanwhile the ac goes out, I called them and they said they will be here tomorrow, they come out, check the unit says it needs a capacitor and a small electrical connector block. They charged me over 1,000 dollars. The same capacitor they sold me I found on Amazon for less than 20.00, they charged me 500.00. Then when it came time for the maintenance appointment they had the gall to want to reschedule again. They just got fired.
Robert Sanchez
22 hours ago
After several frustrating experiences with other AC companies, I was hesitant going into this appointment — but Air Rescue completely changed my perspective. Richard S. was the technician who came out, and from start to finish he was friendly, professional, and genuinely knowledgeable. What really stood out was that he took the time to actually show me the issues he found and explain them in a way that made sense, rather than just rattling off a list of problems. It was refreshing to have an AC maintenance visit that felt honest and straightforward. I'll definitely be calling Air Rescue again.
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.
Deborah Mothershed
24 hours ago
Fast honest and dependable
Response from the owner:Thank You!
I have been employing this AC business for several years. They have always been there when they committed to be, are very professional, well trained and competent, and have never disappointed us. I wholeheartedly recommend these technicians for any AC job that you have, large or small. They are the best.
Response from the owner:Frank - we're thrilled to have been your AC company of choice for such a long time! The team always enjoy working with you, and hope to do so for many more years to come. Thanks so much for taking the time to leave us a review!
Last Service was Terrible !!! Your Service Person, who claim, 39 years IN this business, was ONLY interested to convince me to change ENTIRE SYSTEM !!! Diagnostic and the way he performed service, without cleaning, properly “ clogged” water drainage make me SUPRISE. The offers of over $10,000 and financing for 132 Months took “ my breath” away. I paid STANDARD FEE $79 for assumed “ DIAGNOSTIC” Next day, a/c independent guy came,… Checked out problem and cleaned ONLY “ ESCAPE” pipe from sludge and SYSTEM WAS PERFECT. My notes and remarks above are not complains or requests. Just suggestions, how, so simply way, Name and REPUTATION of the COMPANY what My Mom and Me TRUDTED SO MANY YEARS, can vanished within minutes!!! With ALL RESPECT and GOOD WIILL YOUR PREVIOUS SOLID CUSTOMER CJ
Carol Combs
2 days ago
Jack D serviced my AC unit and did a great job. Jack is knowledgeable and is an asset to Air Rescue Air Conditioning. He was very easy to understand. I appreciate having Jack as my service representative and am very pleased with the contract he wrote for me. I will follow through with his suggestions. Thank you Jack and Air Rescue!
Response from the owner:Hi Carol, thank you for choosing Air Rescue for your AC needs. We are so glad that Richard was able to assist you and provide you with affordable financing options. We truly appreciate your kind words about Richard and our team. We hope you have a cool and comfortable holiday season. Thank you for entrusting us with your home's comfort. Stay blessed, Carol! Merry Christmas from all of us at Air Rescue.
Forrest Freed
3 days ago
Great service like always, cost of service contract is worth the money.
Response from the owner:Thank you!
After calling Air Rescue I was notified within a few short minutes that Teshawn was on his way, he was to my house in about 20 minutes, and this service call was made around 7pm, the response at this time of day is commendable. Teshawn was able to diagnose the issue quickly and was gone within 45 minutes, he was knowledgeable and very professional, and friendly, I couldn't have asked for more from a technician. Thank you!
Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.
Erin Wightman
5 days ago
They were at my house in a few hours of me calling them. The repairman was thorough and explained everything that I needed and the price was very reasonable! Thank you.
Response from the owner:Your 5-star review made our day! Thanks for choosing us.
John Franco
5 days ago
Ernesto and Vincent did a Great job installing our new Unit. They were polite, professional and efficient on a hot Saturday installation. Thanks Guys
Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.