CUSTOMER’S
REVIEWS

Great company. Richard is great. I Like that they are courteous, polite, and always on time . A Zillion stars for this company. Highly recommended this company. Wonderful

These guys sold me a unit a few years back. It's still under warranty. It has been problematic from the start. First day after installing a brand new unit the core ruptured and the fan was blown off axis. They fixed it. Every few months after the unit won't kick on. They installed part after part. Then tell me my ducts are too small for the unit. After spending 10k on the unit they tell me it will be 12k to change the ducts. Yes. 12k. Needless to say on one trip they inadvertently fixed the unit and I swore against calling them. Well this morning my condenser was smoking. So I call them because after all it's under warranty. Well guy comes out and says that that was the defrost mode, but my unit is low on refrigerant. Says it will be 600 to put dye in it to find the leak. That is not covered by warranty. Well I say do it. Then he calls back and says he won't put in the refrigerant until I get the entire duct system replaced. I say how much. He says if I had gotten it done a few years ago it would have been cheaper. I say how much he says $14,300. They have to completely redesign the air duct system. I'm not sure who has 14,300 lying around these days but I am disabled veteran on fixed budget. And now they won't even find the leak in the system. That's extortion. Bottom line. If you have an A/C problem don't call anyone who sells and installs for a living. Call a regular plumber or HVAC tec.

Teshawn very professional and knowledgeable.

Great job. Very though and friendly. Took care of maintenance and asked if I had any questions. James K. was awesome!

Teshaun was very professional. He kept me informed every step of the way. The only thing I was surprised about was the $75 warranty charge. I was only informed about the diagnostic charge of $69 when I made the appointment. The warranty charge wasn't revealed until I was paying the bill. I don't think people who pay your company for a yearly service contract should be subject to these charges.

Richard, the AC technician, provided exceptional service during his recent visit. His punctuality, expertise in diagnosing our AC, and clear communication were truly impressive. Richard's professional and courteous demeanor made the entire experience efficient and stress-free. We are extremely pleased with the outcome and highly recommend his services.

He was very informative and patient explaining what was needed and the cost. He was a comfort to this senior.

Teshawn was very professional, friendly and knowledgeable. He took time to explain the issue of a clogged drip pipe and showed me what came out of it. He was very conscious of putting on and taking off the booties to keep my floors clean as he went in and out of the house.

Dylan did a good job. He us always very thorough and pleasant.